ID2Q customer: QuarkXPress application preferences file damaged; a solution
Posted in Markzware Conversion Tools on September 29th, 2009 by David Dilling – 2 CommentsCustomer Question: We have just purchased your ID2Q (InDesign to Quark) application (XTension) and I have followed the install notes but when I launch QuarkXpress, I receive the following error:
The application preferences file is damaged. Please remove it and re-launch QuarkXpress. [297]
I would appreciate any assistance you can provide.
Many thanks
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Dear Sir
Thank you for purchasing ID2Q. As you read and saw, in theory the installation of ID2Q is pretty straight forward. You can view a video on it here as well:
http://www.youtube.com/watch?v=I6j8bYpzlts
The error you are getting about QuarkXPress application preferences sounds more like something to contact Quark about, sorry. From what I searched online though, it may be as simple as this:
You need to recreate the Preferences of QuarkXPress.
Windows -
Location of the Quark preferences on Windows XP:
C:\ Documents and Settings \ (Name of User) \ Application Data \ Quark \ QuarkXPress x.x
Location of the Quark preferences on Windows Vista:
C:\ Users \ (Name of User) \ AppData \ Local \ Quark \ QuarkXPress x.x
“You need to recreate the Preferences of QuarkXPress. For that navigate to C:\Documents and Settings\Your user\Application data\\Quark Rename the folder from QuarkXPress 7 to old QuarkXPress and Relaunch QuarkXPress. Yes you need to reset all the Preferences of QuarkXPress afterwards. Note: Application data is hidden folder. You need to unhide that folder from Tools>>folder options>>View tab>>Show hidden files and folders.”
See: http://forums.quark.com/p/19705/79052.aspx







